A complete list of open source help desk software packages. Aa. Def. Help. DeskOnline DemoA free open source ASP. NET help desk which also includes a Dot. Net. Nuke module. OSS Watch provides unbiased advice and guidance on the use, development, and licensing of free software, open source software, and open source hardware. Access to other parts. Asset Tracker. Create multiple asset databases containing any information you wish to keep track of. Some examples put all your IT infrastructure into the database, or if you are a building manager, put all your facilities equipment in the database. Can also integrate with other systems via plugins. Associativy. A base platform for building associative knowledge bases. Not a complete product, but a foundation to build your own. Astres. A free PHP based help desk tool, translations in English and French. BBartley Helpdeska light weight helpdesk for small to medium size IT departments, includes inventory management. BATTSOpen source help desk software, designed for use from a LinuxUnix command line. Includes a full featured email interface for customers. Big Help. A help desk portal built with Ruby on Rails. Bug. Tracker. NETOnline DemoBug. Tracker. NET is an open source, web based bug or issue tracker written using ASP. Louisiana Tech University Computing Center. This article contains information regarding the Remote Assistance option from the Help Desk. VNC remote access software, support server and viewer software for on demand remote computer support. Remote desktop support software for remote PC control. Free. NET, C, and Microsoft SQL ServerMSDE. Includes a screen capture utility that allows you to capture a screenshot, annotate it, and post it, with just a few clicks. BugzillaOnline DemoA Perl based software bug tracking system which can also be used for help desk support. Used by the Mozilla Foundation, creators of Fire. Fox. DDITrack. Software bug and ticket system designed to use Subversion as its backend database. Currently there is only a command line interface. Double Choco LatteOnline DemoA GNU Enterprise package that handles both call tracking and project management. It can be displayed inside of a php. Group. Ware installation or be used stand alone. EElastikOnline Demofree PHP based help desk ticket software with fully definable schema for fieldsworkflow. Eventum. An open source help desk software package from the creators of the My. Helpdesk Software Gpl' title='Helpdesk Software Gpl' />SQL database. PHP based and of course uses My. SQL for its database. GGoogle Apps Help Desk Workflow. A simple script for giving your Google Apps account a help desk workflow. HHelp Desk Lite. Very simple help desk software package for basic issue tracking. It provides two major functions, service ticket tracking and operator assignment. A complete list of open source help desk software packages. PowerSDR ke9ns v2. Flex1500, Flex3000, and Flex5000 models Click on images below to enlarge v2. Frequently Asked Questions on Grandstream products and solutions. Helpy. A modern Rails based, mobile first, ticket system with email support. IInformation Resource Manager. IRM is a free PHP based help desk and asset tracker designed for IT departments. Information Resource Manager GLPI Edition. This is the same system as above IRM, but with some additional enhancements. Issue. Tracker. Product. Zope issue tracker which also handles software bugs. The primary focus is on email communication and request tracking and management. Top. A PHP based, ITIL compatible service desk solution. Java based open source help desk application with an emphasis on modularity. Its also provides i. Jj. Helpdesk. A JavaJSP based open source corporate help desk system. JTrac. A Java based open source issue tracking system. Jutda Helpdesk. A Django powered ticket tracking system for small enterprise. LLiberum Help Desk. Web based help desk software package written in ASP and VBScript. Microsoft SQL Server or Access is required. Automatic case routing, email updates, and reporting. MMantisOnline DemoA PHP software bug tracking and issue tracking system. Mr. Wolfe. An issue tracker written in Django. OOne or ZeroOnline DemoOpen source help desk software package optimized for task oriented help desks. Open. Psa. A full project system where the help desk component is just one aspect. Automatically integrates with Midgard CMS. Open. Supports. A free PHP support ticket system with multi language support and a plugin API. OS Ticket. OS Ticket is a lightweight ticking system designed to be easy to setup and use. Its written mostly in PHP. OTRSA trouble ticket system to track telephone calls and e mails. Designed to allow your support, sales, pre sales, billing, internal IT, and helpdesk to operate in one system. OTRS is open sourced under the A GPL and is written in Perl. Pphp. Bug. Tracker. A web based software bug tracker. The design focuses on separating the presentation, application, and database layers making customization easier. RRedmine. Redmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross platform and cross database. Request Tracker. RT is an open source ticket tracking tool. It has a web based help desk portal as well as support for creating tickets via email. Roundup. A simple issue tracking system with command line, web and email interfaces. Also includes many other modules such as todo lists and sales lead tracking. SSavane. Savane is a Web based Libre Software hosting system. It includes issue tracking, project member management by roles and individual account maintenance. The issue tracking handles bugs, tasks, support, news and documentation management. Simple. Desk. A help desk plugin for the Simple Machines Forum system. Sinergia. Sinergia is a open source framework for creating customized help desk applications written in C. NET 3. 0. It provides a base. Si. T Support Incident Tracker. SLA aware support incident tracking system, PHPMy. SQL. Slick Ticket Featured App. ASP based ticket system with support for SQL Server and Active Directory. Subissue. Uses the Subversion version control system to store issues within your software code repository. Uses the subversion client, but a web based interface is in progress. Sugar. CRM Open Source. The open source version of its commercial counterpart. Mostly a CRM system, but it can also handle light help desk duties. TTrac. Minimalistic web based project management and bug tracking tool. Trac also includes wiki functionality. Microsoft Lync 2015 there. Written in Python. Trouble Ticket ExpressOnline DemoWeb based CGI help desk system. Both My. SQL and Microsoft SQL Server supported. WWATS Wordpress Help Desk Plugin. A Wordpress plugin for running a help desk within Wordpress. ZZen. Track. Zentrack is a help desk, bug tracking, and project management system. Zwiki. Tracker. Every ticket in this system is a wiki page. Packing List For Shipment Template here. Must integrate with a Zwiki to function.